Store policies 

  • Absolutely no inquiring about instructions for growing and cultivating. All items sold on our website are intended for microscopy, taxonomy, and research purposes only! Any buyer that mentions an intent to use our products for cultivation, growing, and/or harvesting will be revoked from future purchasing opportunities. We are running a legitimate business and will not risk that, period! 

  • This website is intended for persons who are at least 18-years-old. Persons under 18 are prohibited from purchasing any material contained on this website. Proof of age may be required if we suspect you are a minor. 

  • This is a small business ran by a husband and wife. We are very nice people who will do everything in our power to make sure you are 100% satisfied with your order so please don't kill our spirits with the use of unkind words or aggressive behavior. If we make a mistake, let us know and we will fix it. We have a zero tolerance policy for abuse. Anyone who feels the need to abuse us will be revoked from future purchasing opportunities.

  • You may cancel your order for any reason, provided your order has not shipped. If your order has already shipped, it cannot be canceled and a refund cannot be given. 

  • Once an order has been placed it can be modified, for any reason, provided your order has not shipped. 

  • Please see FAQs page regarding packages that have been returned to sender

  • Please see FAQs page regarding packages that have been lost, misdelivered, stolen, or damaged during shipping 

  • Please see FAQs page if your tracking number says your package has been delivered but not received 

  • If you received the incorrect item please send a picture to SporeToys@gmail.com of the item you received in its original packaging to receive a replacement at no cost to you. No refunds for incorrect items received, replacements only! At no time will any freebies be replaced, only paid for items. 

  • Returns and Refunds: We can only offer a refund on canceled orders before they have shipped (please see order cancelation policy for more details about this) We do not accept returns or refunds!! We can offer replacements under certain circumstances. If you found an issue with your spores and can provide pictures of those issues under the microscope within 48 hours of delivery confirmation we will send you a replacement at no cost to you. If you cannot provide pictures, we keep a 5ML control sample of every batch we make. The control samples are tracked by the date the batch was made and the name of the spore. Please email us the date along with name that is listed on your syringe or print so we can check the sample, if we find any issues with the sample we will replace your product at no cost to you. If no issue has been identified within that control sample, no replacement will be issued. 

Domestic Shipping 

  • Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays. Orders will not be shipped or delivered on weekends or national holidays. 

  • All orders ship within 3-7 business days after the payment has been received. If there will be a significant delay in shipment of your order, we will contact you via email or post an announcement on the home page. 

  • All packages are shipped via USPS and shipping costs for your order will be calculated and displayed at checkout 

  • Due to current laws, we do not ship to California, Idaho, and Georgia 

  • You must be at least 18-years-old to order, by placing an order you certify that you are at least 18 

 

 

International Shipping

  • Our shipping options for shipping outside the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays. Orders will not be shipped or delivered on weekends or national holidays. 

  • All orders ship within 3-7 business days after the payment has been received. If there will be a significant delay in shipment of your order, we will contact you via email. Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks or longer from the time it has shipped until it is delivered. Please refer to your tracking number to see how your package is traveling within the shipping network. 

  • All packages are shipped via USPS and shipping costs for your order will be calculated and displayed at checkout 

  • We do not ship spore syringes to Australia and New Zealand, we ask customers in these countries to restrict purchases to spore prints only. Australia and New Zealand will not allow live culture or spore material in syringe form to pass through customs. 

  • You must be at least 18-years-old to order, by placing an order you certify that you are at least 18

  • International orders may or may not be subject to duties/customs fees at the time of delivery. We do not collect these fees at checkout. You, the buyer, are responsible for any duties/customs fees that your country may impose and we have no way to determine these fees. Orders refused at delivery and returned to us due to the buyers refusal to pay duties/customs fees cannot be refunded, but the order can be reshipped. Please see policy on packages that have been returned to sender on our FAQs page if you wish to have your order reshipped. Packages seized by customs and not returned to sender cannot be reshipped, refunded, or replaced. 

 

Please Read Before Placing An Order